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Join the conversation and have your say


Share your feedback to improve Northamptonshire Adult Social Services. Northamptonshire Adult Social Services and Healthwatch Northamptonshire want to know about your experiences of adult social care.

Northamptonshire Adult Social Services (NASS) are looking at how they can improve the way they provide adult social care to better suit the people who need it. They are looking for ways to make sure that their customers are at the centre of their work and want to provide a service that makes sense to you as well as speed up some of their processes. In order to achieve this they have asked Healthwatch Northamptonshire to carry out a short, independent survey to gather people’s views to inform these changes.

Healthwatch is looking for people with current or recent (within the last two years) experience of adult social care services, including family and friends who care for people who have received social care, to share their experiences. They can do this by completing our survey, available online at by 31 October 2019.

It can also provide paper survey or visit groups to collect feedback, email or phone 0300 002 0010 for more details.


In January the NHS launched its Long Term Plan, which sets out its ambition to make sure everyone has the best start in life, receives world-class care for major health problems and gets the support they need to age well. 

Locally, our county's health and care organisations are working together through Northamptonshire Health and Care Partnership (NHCP) to shape our local response to this. We are calling this the Northamptonshire Health, Care and Wellbeing Plan

This plan represents the commitment between health and care providers in Northamptonshire and members of the local Health and Wellbeing Board to work together on a plan to join up and improve health and social care services for our county. 

Together, our vision for the future of Northamptonshire's health and care is to have a positive lifetime of health, wellbeing and care for all those in our community.

Whether it’s your opinion on the plan’s priorities, or how you and your family get health advice, support and services, we want you to join the conversation. You’re at the heart of everything we do, so we want to make sure your voice is heard. 

You can give us your feedback by completing the online survey at It takes around 20 minutes to complete.

Last updated: 16/09/2019